Location was perfect for shopping and for dinning options. Loved the pool and the room was spacious and comfortable and modern. The staff was helpful and kind and the kids enjoyed the play area close to the reception. It’s a great hotel For families! Also the burger at the side pool bar was delicious!
Bellanis
juli 2023
The breakfast was excellent and delicious. Spacious room size as compared to rooms in Paris and UK. Most of the front desk staff were well-trained and demonstrated great hospitality. They responded quickly to room requests, even during the busy holiday season. Additionally, the arrangement of a taxi to the airport was seamless and well-organized.
Li
januar 2025
We had a pleasant stay at Novotel Lisboa. The staff was kind, supportive, and always ready to assist, which made our experience even more comfortable. The room was clean, well-maintained, and provided a comfortable space for relaxation. Breakfast was satisfying, offering a good variety of options to suit different tastes. Additionally, the hotel's location was ideal, being close to NOVA IMS, which was very convenient for us. Overall, we’d rate our stay 8 out of 10. With minor improvements, this could easily become an exceptional experience.
Ahmed
januar 2025
I booked a superior family room for two adults and two kids. The staffs in the reception and the restaurant were kind and friendly to answer any kind of questions and feel impressed to their effort to try to help guests even some of staffs were not good at speaking English. The room were well equipped with all the necessary and WiFi worked also quite well. The breakfast was also very good with fresh fruits and various type of breads cakes and so on every day , especially omelet I liked it very much ! The location was also close to metro stations, department store, zoo and so on
Junbum
juli 2024
Everything was perfect. WiFi was great and breakfast was tasty. They had many options in breakfast. Had pool and kids play area. We went with our 2 year old so not many option apart from playground (not cleaned) but if have kids above 5 years then you will find plenty things to keep them busy. We had 2 issues(cold water and blocker) and they got resolved in no time which I found great!. Definitely recommend!!
Pooja
april 2024
Staff were amazing. Breakfast was plentiful and good quality. The bed was comfortable. The location was convenient for visiting the US Embassy. There were several restaurants in walking distance.
Ann
juni 2024
Breakfast selection is good, choices of cheeses, fruits, juices, teas, coffee, eggs, pastries, bread. Rooms had some issues, but fixed when reported. Rooms are large and comfortable. Some rooms were hot and could not be cooled down well. Beds were decent, no offer of toiletries beyond shared bottles of shampoo, handsoap and bodywash. My room hair dryer was not good. Good restaurant on site with quality selection of meat and seafood.
Lyudmila
november 2023
Stay was fine apart from our check in experience, which was painful. I was told we had reserved two rooms, when we had only booked one, and that we could be charged for the second room I explained that I had received an email from Novotel the day before our planned stay asking us to check in online, which we did. I can only assume this check in was mistaken for another booking. The person on the reception was far from helpful and bordered on being rude
Rowland
april 2025
We chose the Novotel Lisbon as it had a pool and sun lounger area for down time, which was great. The breakfast we’re great and the staff in bar area in the evening were very accommodating. Staff overall were helpful. getting in and out of Lisbon was easy using Uber (cheaper than 3 of us on the metro and the metro is good value!). The room was a good size and big enough for 3 adults. The bathroom looked new and was big.
Kathy
juni 2023
Perfect hotel perfect people excellent breakfast. Everything is great. The hotel is near the center they have taken into consideration a lot of things to make it and it was really really cheap for Novotel.
Algoos_com
november 2023