Novotel Lisboa

Location was perfect for shopping and for dinning options. Loved the pool and the room was spacious and comfortable and modern. The staff was helpful and kind and the kids enjoyed the play area close to the reception. It’s a great hotel For families! Also the burger at the side pool bar was delicious!

It was very family-friendly, e.g. different mascot/character every morning for breakfast, they were super nice to the kids, animation options for the kids. Metro nearby, and the Zoo within walking distance (we walked to the Zoo and back with a 8- and 5-year old).

The breakfast was excellent and delicious. Spacious room size as compared to rooms in Paris and UK. Most of the front desk staff were well-trained and demonstrated great hospitality. They responded quickly to room requests, even during the busy holiday season. Additionally, the arrangement of a taxi to the airport was seamless and well-organized.

The room was spacious, and the bed met the expected standard for a 4-star hotel. The location is excellent—within walking distance of the Gulbenkian Museum, El Corte Inglés, and several other key spots in Lisbon. The in-room amenities, including the minibar offerings, were a thoughtful touch and much appreciated.

I booked a superior family room for two adults and two kids. The staffs in the reception and the restaurant were kind and friendly to answer any kind of questions and feel impressed to their effort to try to help guests even some of staffs were not good at speaking English. The room were well equipped with all the necessary and WiFi worked also quite well. The breakfast was also very good with fresh fruits and various type of breads cakes and so on every day , especially omelet I liked it very much ! The location was also close to metro stations, department store, zoo and so on